Effective Date: June 14, 2022
Posted Date: June 14, 2022

This Privacy Notice describes how Block, Inc. and our affiliates (collectively, “Block,” “we,” and “us”) collect, use, disclose, transfer, store, retain, or otherwise process your information when you make purchases from or otherwise interact with the merchandise website (the “Services”).

This Privacy Notice applies to your use of our Services, and covers information collected in connection with your access to and use of our Services. Please read this Privacy Notice carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Notice.

INFORMATION WE COLLECT ABOUT YOU
We need to collect information about you to provide you with the Services or the support you request. Additionally, you can choose to voluntarily provide information to us.

Information You Provide
We collect information you provide when you upload or send to or through our Services, place an order, communicate with us, make a payment, or otherwise use or access the Services.

We collect information from you, including:

• Identification Information. Your name; email address; mailing address; and phone number.
• Financial Information. Bank account and payment card numbers.
• Transaction Information. When you use our Services to place an order, we collect information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, billing and shipping information, and the devices and payment methods used to complete the transactions.
• Other Information You Provide. Information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, or other forms or devices; suggestions for improvements; referrals; or any other actions performed on the Services.

Information We Collect from Your Use of our Services
We collect information about you and the devices you use to access the Services, such as your computer, mobile phone, or tablet. The information that we collect includes:

Location information. The location of your device if you pay with Apple or Android Pay. You can disable collection of location information by changing the preferences on your mobile device or by choosing to pay with a payment instrument other than Apple or Android Pay.
Device information. Information about your device, including your hardware model, operating system and version, device name, unique device identifier, mobile network information, and information about the device’s interaction with our Services.
Internet or other electronic network activity information. Information about how you use and interact with our Services, including your access time, “log-in” and “log-out” information, browser type and language, country and language setting on your device, Internet Protocol (“IP”) address, the domain name of your internet service provider, other attributes about your browser, mobile device and operating system, features you use, and the date and time of your visit to or use of the Services.

SOURCES OF INFORMATION
Besides collecting information directly from you, from how you use our services, and from our group companies and affiliates, we also collect (and/or have collected during at least the 12-month period preceding the effective date of this Privacy Notice) information about you from other sources, including:

Identity Verification. Information from third parties and publicly available sources.
Credit, Compliance and Fraud. Information about you from third parties in connection with any credit investigation, credit eligibility, identity or account verification process, fraud detection process, or collection procedure, or as may otherwise be required by applicable law. 

HOW WE USE YOUR INFORMATION
We may collect, use, and share (or have collected, used or shared during at least the 12-month period preceding the effective date of this Privacy Notice) information about you for the following reasons:

Providing, Improving, and Developing our Services

• Determining whether the Services are available in your country;
• Processing or recording payment transactions or money transfers;
• Displaying your historical transaction or appointment information;
• Providing, maintaining, and improving our Services;
• Developing new products and Services;
• Delivering the information and support you request, including invoices, and scheduling information;
• Improving, personalizing, and facilitating your use of our Services;
• Measuring, tracking, and analyzing trends and usage in connection with your use or the performance of our Services; and
• Otherwise providing you with the products and features you choose to use.

Communicating with You About our Services

• Sending you surveys and getting your feedback about our Services; and
• Sending you information we think you may find useful or which you have requested from us about our products and services.

Protecting our Services and Maintaining a Trusted Environment

• Conducting investigations, complying with and enforcing any applicable laws, regulations, legal requirements, and industry standards, and responding to lawful requests for information from the government or to valid legal process;
• Contacting you to resolve disputes and help you with our Services;
• Debugging to identify and fix errors that impair how our Services function;
• Enforcing our Terms of Service or other applicable agreements or policies;
• Investigating, detecting, preventing, recovering from, or reporting fraud, misrepresentations, security breaches or incidents, or other potentially prohibited, malicious, or illegal activities;
• Protecting our, or your rights or property, or the security or integrity of our Services;
• Verifying or maintaining the quality and safety of our Services; and
• Verifying your identity.

Advertising and Marketing

• Marketing of our Services; and
• Communicating with you about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners.

If we send you marketing emails, each email will contain instructions permitting you to “opt out” of receiving future marketing or other communications.

Other Uses

• For any other reason we may tell you about from time to time.

WHEN AND WITH WHOM WE SHARE YOUR INFORMATION
We may share the information described in the “Information We Collect About You” section with the following categories of service providers and third parties:

With Our Affiliates and Group Companies

• With our group companies and corporate affiliates, for the reasons outlined above. For example, we may share your information internally to understand how you engage with Block  company products to help make our Services better for you and for everyone, and to help us build Services tailored to your preferences.

With Our Service Providers

• With service providers who help us to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf (e.g., vendors who help us with fraud prevention, identity verification, and fee collection services), as well as financial institutions, payment networks, payment card associations, credit bureaus, and other entities that help us provide the Services;
• With service providers that help us run our advertising campaigns, contests, special offers, or other events or activities.

Business Transfers and Corporate Changes

• To a subsequent owner, co-owner, or operator of one or more of the Services; or
• If we do or try to do a corporate merger, consolidation, or restructuring (including during due diligence and negotiation of these); the sale of substantially all of our stock and/or assets; the financing, acquisition, divestiture, or dissolution of all or a portion of our business; or other corporate change.

Safety and Compliance with Law

• If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from creditors, tax authorities, law enforcement agencies, in response to a garnishment, levy, or lien notice, etc.); (ii) to establish, exercise or defend our legal rights; (iii) to enforce or comply with our Terms of Service or other applicable agreements or policies; (iv) to protect our or our customers’ rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services, or the public from harm, fraud, or potentially prohibited or illegal activities.

With Your Consent

• With your consent. For example:
• At your direction or as described at the time you agree to share; or
• When you authorize a third party application or website to access your information.

With Others

• With other companies who deliver services on our behalf, including via the use of cookies and similar automated technologies.

Aggregated and Anonymized Information

• We also may share (within our group of companies or affiliates, or with service providers or other third parties) aggregated and anonymized information that does not specifically identify you or any individual user of our Services.

COOKIES AND OTHER SIMILAR AUTOMATED TECHNOLOGIES
When you interact with our online services, or open emails we send you, we obtain certain information using automated technologies, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an internet tag, pixel tag, or clear GIF, is a tiny graphic image that may be used in our websites or emails.

We use these automated technologies to collect your device information, internet activity information, and inferences as described above. These technologies help us to:

• Remember your information so you do not have to re-enter it;
• Track and understand how you use and interact with our online services and emails;
• Tailor our online services to your preferences;
• Measure how useful and effective our services and communications are to you; and
• Otherwise manage and enhance our products and services.

We set some of these automated technologies ourselves, but others are set by third parties who deliver services on our behalf. For example, we may use other companies’ web analytics services, which use automated technologies to help us evaluate how customers use our websites.

Your browser can alert you when cookies are placed on your device, and how you can stop or disable them via your browser settings. Please note, however, that without cookies all of the features of our online services may not work properly. If you use a mobile device, you can manage how your device and browser share certain device data by changing the privacy and security settings on your mobile device. You can learn more about cookies and how to manage your preferences by visiting http://www.allaboutcookies.org.

HOW LONG WE KEEP YOUR INFORMATION
We generally keep your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, we can keep copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Service or other applicable agreements or policies, or to take any other actions consistent with applicable law.

YOUR CHOICES
 If you live in California, you have additional rights, which we describe below.

Personal Information
You may access, change, or correct information that you have provided by making a request to us using the contact details below. We may need to verify your identity before granting access or otherwise changing or correcting your information.

Do Not Track
Certain web browsers allow you to instruct your browser to respond to Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. At this time, our websites are not designed to respond to DNT signals or similar mechanisms from browsers.

RIGHTS OF CALIFORNIA RESIDENTS
If you live in California, the California Consumer Privacy Act (“CCPA”) and other applicable California law gives you the right to request, up to twice in a 12-month period, the following information about the personal information we have collected about you when you interact with the merchandise website  during the past 12 months:

Right to Know

• The categories and specific pieces of personal information we have collected about you;
• The categories of sources from which we collected the personal information;
• The business or commercial purpose for which we collected the personal information;
• The categories of third parties with whom we shared the personal information; and
• The categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.

To request the specific pieces of personal information we have collected about you, see “How to Exercise your Rights” below. You may find all of the other information listed above in this Privacy Notice.

California law gives you the right to ask if we disclose your personal information to third parties for their direct marketing purposes. You also have the right to know if companies sell your personal information, and if they do, to opt out of such sale. We do not disclose your personal information for others’ direct marketing purposes and we do not sell your personal information to third parties.

Right of Deletion
You can ask us to delete the personal information we have collected from you (subject to exceptions the law provides) in connection with the Services.

Right of Non-Discrimination
You have the right to not be discriminated against if you exercise these privacy rights. We will not discriminate against you, deny, charge different prices for, or provide a different quality of goods or services if you choose to exercise these rights.

How to Exercise Your Rights
If you live in California and would like to send us a request to exercise one of the above rights, you may do so by contacting us at privacy@squareup.com, or Block, Inc. (Attn: Merchandise Website Privacy), 1455 Market Street, Suite 600, San Francisco, CA 94103, U.S.A.

To help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with your request.
You may designate an authorized agent to make a request on your behalf as permitted under law, though before we process that request, we will require that you provide the authorized agent written permission to do so and verify your identity directly with us.
You, or an authorized agent you designate to submit a request on your behalf, may also contact us at the address below.
 
CHILDREN’S PERSONAL INFORMATION
Our Services are general audience services not directed at children under the age of 13. If we learn that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.

HOW WE SECURE INFORMATION
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers.
For more information about our security practices, please visit https://squareup.com/security.

STORAGE AND PROCESSING
We may, and we may use third-party service providers to, process and store your information in the United States, Canada, Japan, the European Union, and other countries.

CHANGES TO THIS PRIVACY NOTICE
We may amend this Privacy Notice from time to time by posting a revised version and updating the “Effective Date” above. The revised version will be effective on the “Effective Date” listed. If you disagree with these changes, you may stop using our Services at any time. Your continued use of our Services constitutes your consent to any amendment of this Privacy Notice.

HOW TO CONTACT US
Please contact our privacy team with any questions or concerns regarding this Privacy Notice:
Block, Inc. 1455 Market Street, Suite 600, San Francisco, CA 94103, U.S.A.
privacy@squareup.com

If you have any questions or concerns regarding our notice, or if you believe our notice or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our privacy team listed above. We will respond to let you know when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.